Customertimes, PMO Head

Yurii Chaika

About speaker:
• Sense of ownership as a mindset;
• Succesfully built an Internal PM learning sesions initiative & LMS enablement upon them as per actual company needs;
• Value-driven decisions as a daily routine;
• Significant expertise across processes enablement, maintenance and optimization;
• Proven expertise in both Warerfall & Agile methodologies (Scrum, Kanban, SAFe, Nexus);
• Extensive practical knowledge of PMI & ITIL standards and best practices;
• Solid experience in both web & mobile application development management, lifecycle and technologies;
• Wide acknowledgement in e-commerce segment;
• Technical background (OOP principles, C++, HTML, CSS, Native JS);
• Keen of management 3.0 philosophy, people culture & proactivity enablement practices.

Presentation Topic:
Delivery Excellence & Operational Excellence synergy on value generation (EN)

More about presentation:
1. Continious journey brings new points to the map;
2. "Excellent" interrelations: global value componennts visibility;
3. Linkage analyze & decompozing value chain;
4. Delivery, Operational, Service & Brand Excellence: similarity & distinction;
5. Keeping local changes connected globally as synergy precondition;
6. Paralllel enablement or ladder model - "hierarchy" of Exellence;
7. Value flow infinite improvement as a mindset - measurable business growth as a result;
8. Conclusions: Excellence as a mindset with variable focuses and condition, that the greatest effort can be brought by threating those focuses together.