Customertimes, PMO Head

Yurii Chaika

About speaker:
• Sense of ownership as a mindset;
• Succesfully built an Internal PM learning sesions initiative & LMS enablement upon them as per actual company needs;
• Value-driven decisions as a daily routine;
• Significant expertise across processes enablement, maintenance and optimization;
• Proven expertise in both Warerfall & Agile methodologies (Scrum, Kanban, SAFe, Nexus);
• Extensive practical knowledge of PMI & ITIL standards and best practices;
• Solid experience in both web & mobile application development management, lifecycle and technologies;
• Wide acknowledgement in e-commerce segment;
• Technical background (OOP principles, C++, HTML, CSS, Native JS);
• Keen of management 3.0 philosophy, people culture & proactivity enablement practices.

Presentation Topic:
Delivery Excellence & Operational Excellence synergy on value generation (UA)

More about presentation:
1. Excellence as demand for continuous growth 

2. Components of excellence and their visibility 

3. Excellence types mapping on value chain 

4. Delivery, Operational, Service & Brand Excellence: similarity & distinction

5. Local and global changes synergy in different approaches 

6. Parallel enablement vs Excellence hierarchy 

7. Connection of value chain improvements, business-oriented mindset and outstanding corporate results 

8. Summ up and conclusions